DNR Jobs and Requirements

The Minnesota Department of Natural Resources has more than 350 job classes. To learn about the requirements for these various jobs, view the long listings and browse through the position descriptions.

[Note: This is just a list of positions at the DNR. Go to the current job postings page to check which jobs are now open.]

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Carpenter

Description

Position exists to perform skilled carpentry work in the rehabilitation, remodeling, repair and construction of all buildings and structures.

Responsibilities include:
1. Perform rehabilitation, repair, remodeling on existing buildings and structures.
2. Perform construction on new buildings and structures.
3. Assist in project planning and ordering of supplies, materials and equipment.
4. Provide leadership to assigned workers and co-workers.
5. Oversee and operate carpenter shop and project sites.
6. Inspect all stages of work of contractors, subcontractors and tradesmen.

Required Qualifications

Two-year vocational/technical program in carpentry, plus two years of experience as a carpenter OR; one-year vocational-technical program in carpentry plus three years of experience as a carpenter OR; an approved apprenticeship in carpentry; OR 7,000 hours (3 ? years) experience as a carpenter. The experience referenced above must include rough and finish carpentry.
Knowledge to plan, maintain, construct or repair a wide variety of buildings and structures.
Knowledge of and skill in using a variety of carpentry tools and equipment.
Ability to read and understand building construction plans, blueprints and specifications.
Ability to estimate material and labor costs.
Ability to follow oral and written instructions.

Desired Qualifications

Knowledge of concepts of constructions trades (i.e. drywall, cement, plumbing, roofing, etc).
Experience working on Historic log and stone structures.
Experience working on construction sites providing leadwork direction.
Knowledge of construction and equipment safety standards and procedures.

Physical Requirements

Medium Work - occasionally lifting articles such as 50 pound bags of feed maximum and frequently lifting and/or carrying objects such as heavy tools and file boxes. This job may require walking or standing to a significant degree on rough terrain or may involve sitting most of the time with pushing and pulling of arm and/or leg controls.

License Requirements

CLASS D DRIVER'S LICENSE - A single unit vehicle with a GVW of less than 26,000 pounds. This is your basic driver's license. Operators may also tow vehicles/trailers as long as the GCW does not exceed 26,000 pounds.


Central Services Administrative Specialist

Description

This position performs administrative work providing inventory, stores, and/or mail services. (Employees in this class spend at least 60% of their time doing inventory/stores or mail work.) This is the first of four levels in this job series.

Administrative and Clerical: Orders, stores and issues supplies to support an agency's operations; takes inventory, maintains stock records and prepares reports showing supplies received and issued. Stocks shelves and distributes supplies to agency staff. Sorts and distributes incoming mail. Sorts and prepares all outgoing federal and state mail. Collect and exchange information and respond to questions from internal customers by phone, in-person or e-mail. Prepare requisitions and purchase orders for approval.

Work Direction: Trains, provides technical assistance and work direction to students, inmates, volunteers and/or residents.

Required Qualifications

Keyboarding/typing skill
Data base management skills
Customer service skills
Basic math sufficient to calculate and record mail/inventory data

Desired Qualifications

One year general office experience
Knowledge of federal and state postal regulations sufficient to process all types of mail
Experience performing inventory or stores clerk work
Proofreading/editing skills
Communication skills
Basic spelling and grammar skills
Knowledge of general office equipment
File management skills
Spreadsheet skills
Knowledge of record keeping systems

Physical Requirements

Medium Work - occasionally lifting articles such as 50 pound bags of feed maximum and frequently lifting and/or carrying objects such as heavy tools and file boxes. This job may require walking or standing to a significant degree on rough terrain or may involve sitting most of the time with pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Central Services Administrative Specialist Intermediate

Description

This position performs administrative work providing general inventory/stores or mail services. (Employees in this class spend at least 60% of their time doing inventory/stores or mail work.) This is the second of four levels in this job series.

Administrative and Clerical: Orders and issues supplies to support an agency's operations; order, stock and issue a wide variety of materials, e.g., chemicals, perishable goods, paint, and mechanical parts; maintains complete and accurate inventory records of materials, supplies and equipment using inventory software; approves requisitions and purchase orders; processes federal and state mail for multiple locations; sorts and distributes incoming/outgoing mail; coordinates special mailing projects; determines most cost effective mailing and delivery methods; establishes deadlines and modifies procedures to meet deadlines and improve mail room efficiency. Collects and exchanges information and responds to questions from internal customers by phone, in-person or e-mail. Explains complicated procedures to staff and customers.

Lead Work Direction: Trains and provides technical assistance and work direction to co-workers

Required Qualifications

Database management skill
Knowledge of computerized inventory and record keeping control systems
Customer service skills, both by phone and in-person
Word processing, typing or keyboarding skills
Basic math sufficient to calculate and record mail/inventory data

Desired Qualifications

Two years of general office experience
Experience in procedures development
Organizational skills
Lead work skills
Proofreading skill
Experience working with warehouse equipment (e.g., forklift, handcart, etc.)
Knowledge of hazardous material handling
Knowledge of federal and state postal regulations
Knowledge of state purchasing procedures sufficient to write specifications and bids
Skill in specialized software programs
Knowledge of general office equipment
File management skills
Oral and written communication skills

Physical Requirements

Light Work - occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Central Services Administrative Specialist Principal

Description

This position exists to provide administrative direction to inventory/supply or mail services. (Employees in this class spend at least 60% of their work time doing inventory/stores or mail work.) This is the fourth of four levels in this job series.

Administrative: Determines appropriate substitutions for parts and materials; develops and modifies procedures to improve the efficiency of operations; balances and resolves discrepancies in inventory operations; determines when to order materials, supplies and equipment; maintains complete and accurate inventory records of materials, supplies and equipment using inventory software; purchases, stocks and issues parts, supplies and materials for heavy construction/maintenance as well as other diverse products and office supplies; determines inventory levels, prices and determines appropriate substitutions for parts and materials; coordinates a complex mailing operation.

Procedural Control: Develops procedures and processes for large inventory/stores operations that include heavy construction/maintenance or industrial equipment as well as diverse products and supplies; establishes mailroom procedures and policies; manages large volumes
of incoming and outgoing mail that require special handling and deadlines that carry serious consequences for error.

Program and lead work direction: Administers an inventory or stores program/function; trains, provides technical assistance and directs the work of other state employees.

Required Qualifications

Customer service skills, both phone and in-person
Oral and written communication skills
Word processing, typing or keyboarding skills
Lead work skills sufficient to assign and direct work
Knowledge of technical terminology (e.g., legal and/or scientific terms)
Knowledge of computerized inventory and record keeping control systems sufficient to track data, do inquiries, and construct and produce reports
Basic math skills

Desired Qualifications

Four years of general office experience
Experience in procedures development
Organizational skills
Proofreading skill
Experience working with warehouse equipment (e.g., forklift, handcart, etc.)
Knowledge of hazardous material handling
Knowledge of federal and state postal regulations
Knowledge of state purchasing procedures sufficient to write specifications and bids
Skill in specialized software programs
Knowledge of general office equipment
File management skills

Physical Requirements

Light Work - occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Central Services Administrative Specialist Senior

Description

This position provides advanced general inventory/stores or mail services (employees in this class spend at least 60% of their time doing inventory/stores or mail work). This is the third of four levels in this job series.

Administrative and Clerical: Establishes work priorities and deadlines and develops and modifies procedures; sorts and distributes federal and state mail and prepares outgoing mail. Determines inventory levels and when and what needs to be ordered; determines pricing of inventory; balances and resolves discrepancies in inventory operations; develops new distribution lists; approves requisitions and purchase orders; receives, stores, issues and ships supplies, materials and equipment; collects and exchanges information and responds to questions from customers by phone, in-person or e-mail; explains complicated procedures and resolves conflicts.

Lead Work Direction: Provides technical assistance, training and work direction to other staff or volunteers.

Required Qualifications

Customer service skills, both phone and in-person
Oral and written communication skills
Word processing, typing or keyboarding skills
Lead work skills sufficient to assign and direct work
Technical terminology (e.g., legal and/or scientific terms)
Knowledge of computerized inventory and record keeping control systems sufficient to enter data, do inquiries, and produce reports
Basic math skills

Desired Qualifications

Three years of general office experience
Experience in procedures development
Organizational skills
Proofreading skill
Experience working with warehouse equipment (e.g., forklift, handcart, etc.)
Knowledge of hazardous material handling
Knowledge of federal and state postal regulations
Knowledge of state purchasing procedures sufficient to write specifications and bids
Skill in specialized software programs
Knowledge of general office equipment
File management skills



Physical Requirements

Light Work - occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Chief Information Officer

Description

The Chief Information Officer (CIO) provides leadership, direction and management of the information technology programs in the Department of Natural Resources, including planning and delivery of information systems. The CIO is responsible for managing a service activity which must maximize responsiveness to customer needs within the framework of a strategic plan.

Strategic Planning and Direction: Direct the MIS Bureau staff in the efficient and orderly operation of its programs and the efficient accomplishment of its objectives. Provide direction for the development, maintenance, evaluation and execution of the department's strategic information systems plan.

Information System Infrastructure: Manage the department-wide information systems infrastructure, including the DNR network, hardware and software standards, and policies and guidelines for department information systems.

Consult, Advise and Review: Provide Consulting assistance and review to business units in the department in order to improve their use of information technologies.

Project Management: Direct the development, operation and maintenance of department-wide applications so they effectively respond to user needs.

Required Qualifications

Five years of managerial experience directing an information systems function for a large organization (over 500 employees, multiple geographic locations); OR three years of managerial experience as the Chief Information Officer of a large and complex organization.

Demonstrated leadership of a large information services function in supervisory or managerial roles.

Extensive knowledge of management and organization development concepts.

Knowledge, education and experience of information technologies.

Demonstrated ability to identify problems and to develop proactive and responsive solutions.

Project management experience to plan and lead project teams, including motivating team members to work cooperatively.

Extensive oral and written communication abilities sufficient to present and defend proposals.

Ability to strategically direct information systems management.

Desired Qualifications

Knowledge of and considerable experience with state government and proven ability to manage within the government sector.

Extensive knowledge of information technologies in use in DNR, including GIS, Internet, and networking technologies.

Bachelors degree in Information Systems, Business or similar.

Physical Requirements

Very Light Work - occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

License Requirements

N/A


Clerk Typist 4 Supervisor

Description

A Clerk Typist 4 Supervisor position exists to perform supervision and is responsible for handling independently with little direction or procedural control an important and difficult clerical function.

Supervisory responsibility includes assigning and controlling flow of work, changing and/or modifying clerical procedures, training employees, effectively recommending hiring and disciplinary actions and conducting performance evaluations.

Supervision: prioritizes, schedules, assigns, directs, guides and reports on the work activities of a group of clerical employees.

Administrative and Clerical: administers a functional phase of a major departmental or statewide program to provide support for the overall program by independently processing and responding to requests for information based on substantial knowledge of the program; by independently making decisions either in accordance with established general policy or by setting procedural precedents; by making final clerical review of work products; as well as by typing letters, statements, and other materials from copy or rough draft in final form without review.

Develops administrative procedures, responds orally and in writing to a wide range of technical questions and reviews and selects mail to independently research and answer.

Budget Responsibility: prepare complex fiscal and administrative reports; and, monitors budgets and expenditures.

Required Qualifications

Oral and written communication skills.

Word processing, typing or keyboarding skills.

Desired Qualifications

Three years of general office experience.

Supervisory skills.

Advanced skill in specialized software programs.

Advanced spelling and grammar skills.

Knowledge of general office equipment.

File management skills.

Physical Requirements

Very Light Work - occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

License Requirements

N/A


Community Development Representative

Description

A Community Development Representative position exists to implement several state and federally funded outdoor recreation and natural resource grant programs.

Technical Grant Assistance: Provide communities with technical assistance and information on requirements and procedures for application and completion of state and federal, community recreation, open space protection, habitat improvement and environment service grant projects.

Review and Evaluation: Review, evaluate and rank applications for projects in accordance with program rules and applicable and state federal law.

Prepare and Process: Prepare and process contracts and grant agreements, execute binding legal documents to protect state and federal government interests and to provide consistency with program intent.

Grant Monitoring: Monitor active project activities, provide assistance, guidance and advice on contract terms, use of government funds and completion schedules. Monitor previous funded projects for ongoing compliance with state and federal rules and contract agreements.

Grant Administration: Assist in general administration and implementation of program responsibilities, identifying and resolving violations of grant agreements, providing technical advice and direction to local communities and recommending remedial action if required.

Cooperative Relationships: Develop effective communications and relationships with community groups, private organizations, representatives of local government, DNR managers and staff, other state and federal agencies, legislative staff and consultants.

Required Qualifications

Bachelor's degree in Parks and Recreation Management; Natural Resources Management; Planning; Public or Business Administration or Urban and Regional Planning and two years professional level experience in the administration and/or management of public and/or private grants, grant programs or other financial assistance programs.

Working knowledge of outdoor recreation, land use planning, open space protection and/or natural resources management.

Desired Qualifications

Grant program administration experience in outdoor recreation; park development and planning; open space preservation; land use planning; OR natural resource planning and management. Project planning and organizational skills sufficient to manage multiple projects with long term deadlines.

Physical Requirements

Light Work - occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job is in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Cook

Description

This position is responsible for preparing and cooking food that's served at Itasca State Park.

Responsibilities include:
Prepare food for the appropriate shift.
Prepare food orders, maintaining portion control and quality of product.
Prepare and store foods per health standards.
Stock refrigerators and freezers.
Maintain clean and organized work areas.

Required Qualifications

Experience in food preparation, cooking and serving in a restaurant setting.
Knowledge of quantity food preparation, cooking and serving.
Knowledge of kitchen equipment, materials and methods used in large scale food preparation, clean-up and storage.
Knowledge of health and safety regulations pertaining to food preparation, storage and cleaning in a public food service setting.
Oral communications skills.
Ability to understand and follow oral and written instructions.
Ability to process food orders quickly and accurately.

Desired Qualifications

Knowledge of food values and nutrition.

Physical Requirements

Medium Work - occasionally lifting articles such as 50 pound bags of feed maximum and frequently lifting and/or carrying objects such as heavy tools and file boxes. This job may require walking or standing to a significant degree on rough terrain or may involve sitting most of the time with pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Cook Supervisor

Description

This position is responsible for supervising and coordinating kitchen operations at Itasca State Park.

Responsibilities include:
Supervision: Interview and hire kitchen staff; assign and monitor work; train and schedule employees; evaluate performance and effectively recommend disciplinary action.
Budget: Oversee, monitor and administer budgets and maintain records.
Kitchen operations: Direct food preparation and storage and cleaning of facilities; plan menus; order food and supplies; maintain accurate inventory and records; approve invoices for payment; and maintain equipment.

Required Qualifications

Experience in food preparation and cooking in a large scale food service operation.
Knowledge of quantity food preparation, cooking and serving.
Knowledge of food values and nutrition.
Knowledge of kitchen equipment, materials and methods used in large scale food preparation, clean-up and storage.
Knowledge of health and safety regulations pertaining to food preparation, storage and cleaning in a public service setting.
Human relations skills.
Oral communications skills.
Leadership skills.
Written communications skills.
Organization skills.
Ability to maintain records.
Ability to estimate materials, supplies and equipment needs.
Proficient in use of computers (e.g., word processing, spreadsheets).

Desired Qualifications

Experience supervising staff who prepare and handle food in a restaurant, hospital, state institution or catering business setting.
Knowledge of Micros restaurant operating software.

Physical Requirements

Medium Work - occasionally lifting articles such as 50 pound bags of feed maximum and frequently lifting and/or carrying objects such as heavy tools and file boxes. This job may require walking or standing to a significant degree on rough terrain or may involve sitting most of the time with pushing and pulling of arm and/or leg controls.

License Requirements

N/A


Customer Services Specialist

Description

Customer Service Specialist positions provide information and services to external customers such as citizens and private and public organizations in person or over the phone. (Employees in this class spend at least 60% of their time working directly with external customers.) They also provide a variety of clerical/administrative support such as responding to routine inquiries; typing and editing a variety of documents; and, collecting, coding and verifying data for financial and administrative reports. This is the first of four levels of customer service classes.

Customer Service: Greets walk-in-visitors, answers, screens and analyzes phone calls, refers callers or takes messages for the proper individual(s) or program staff. Provides general/non-technical information to individuals and groups seeking information and services. Provide receptionist services.

Types and Edits: Type or edit narrative, numerical, or graphic information from copy or instructions to produce a final copy of accounting and financial statements, letters, reports, and other materials. Composes and types forms, letters and other routine correspondence.

Codes and Verifies Data: Gathers information; compiles and transfers data; codes, verifies, corrects data; and, formats administrative and fiscal reports.

Provides General Clerical and Office Support: Copying, collating and assembling materials. Operation of office equipment.

Administrative and Clerical: Provide general office support which may include completing money transactions, issuing passes or permits, distributing agency information, filing or data entry. (Office support tasks will comprise less than 40% of total work time.)

Required Qualifications

Knowledge of general office procedures and general office equipment.

Word processing, typing or keyboarding skills.

Proofreading/editing skills.

Customer service skills.

Desired Qualifications

One-year general office experience.

Communication skills.

Basic spelling and grammar skills.

Knowledge of general office equipment.

File management skills

Basic math skills.

Spreadsheet skills.

Receptionist experience.

Physical Requirements

Very Light Work - occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

License Requirements

N/A


Customer Services Specialist Intermediate

Description

A Customer Service Specialist Intermediate provides a variety of detailed procedural program information and services to external customers such as citizens and private and public organizations in person or over the phone. (Employees in this class spend at least 60% of their time working directly with external customers.) May explain procedures and guidelines that cover multiple program areas. Provides administrative, clerical and program support services. Has knowledge of program operations and policies sufficient to support natural resources programs. Provides lead work direction to clerical staff. This is the second of four levels of customer service classes.

Customer Service: Assists customers in completing agency applications or forms. Provides detailed procedural information and assistance about an agency's programs(s) to external customers. Analyzes requests for information and assistance and prepare clear and concise responses for customers. Assists co-workers with program questions.

Types and Edits: Types or edits narrative, numerical, or graphic information from copy, rough draft or general instructions to produce a final copy of accounting and financial statements, letters, reports and other materials. Composes and types forms, letters and other routine correspondence. Originates and signs routine and non-routine correspondence.

General Office: Establishes and maintains extensive filing and record keeping systems. Provides general office support which may include completing money transactions, issuing passes, permits and recreational licenses; distributing agency information; filing; or data entry. (Office support tasks will comprise less than 40% of total work time.)

Prepares and Compiles Reports: Searches, compiles and summarizes data for statistical and narrative reports.

Program Knowledge: Responds to a variety of procedural and policy questions using basic knowledge of natural resources program.

Lead Work Direction: Assigns and directs the work activities of co-workers.

Required Qualifications

Customer Service skills (phone and in person)

Oral and written communication skills.

Word processing, typing or keyboarding skills.

Interpersonal skills to lead and direct others.

Desired Qualifications

Two years of general office experience.

Receptionist experience.

Skill in specialized software programs.

Technical terminology (e.g., legal, scientific or medical terms).

Lead worker skills.

Basic math skills.

Basic spelling and grammar skills.

Knowledge of general office equipment.

File management skills.

Telephone etiquette and message-taking skills.

Physical Requirements

Very Light Work - occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

License Requirements

N/A


Customer Services Specialist Principal

Description

This position exists to coordinate a large customer service-based administrative support program that affects a significant number of citizens, agency employees or governmental and/or private organizations such as developing procedures and guidelines to govern the program area and may be responsible for their own budget. Serves as expert in services provided by the administrative program. Directs the work of other employees. (Employees in this class spend at least 60% of their time working directly with external customers.) This is the fourth of four levels of customer service classes.

Customer Service: Provides specialized information in response to inquiries from external customers; analyzes requests for information and assistance by researching existing procedures, past interpretations and decisions and related resources; serve as primary customer service liaison with other work groups/teams within an agency to identifies service problems and issues; recommends solutions to reduce and/or eliminate service problems and delays; resolves significant customer complaints and problems referred by other staff or the supervisor.

Program and lead work direction: Provides administrative direction to a customer service program; schedules, advises and trains co-workers on complicated problems; ensures coverage of telephones and other in-person service during business hours; develops procedures and guidelines to support a specialized program area; devises solutions which may fall outside existing policies and procedures; serves as the agency's technical expert for the specialized program area; administers a budget for the program area.

Administration: Drafts and edits content items for inclusion in a variety of customer service and agency manuals, guidebooks, bulletins and newsletters to explain the full range of services provided by the agency.

Required Qualifications

Written communication skills sufficient to draft, edit, and finalize procedures.
Word processing, typing or keyboarding skills
Technical terminology (e.g., legal or scientific terms).
Lead work skill sufficient to direct other staff.
Customer service skills, both phone and in-person.

Desired Qualifications

Four years of customer service or general office experience.
Organizational and prioritization skills.
Problem solving skills.
Presentation/Speaking experience.
Knowledge of Agency programs and services sufficient to answer precedent- setting questions.
Knowledge of Agency procedures and administrative guidelines sufficient to plan and coordinate program and communication changes.
Advanced skill in specialized software programs.
Principles and practices of office management
Knowledge of general office equipment.

Physical Requirements

Very Light Work - occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

License Requirements

N/A


Customer Services Specialist Senior

Description

This administrative support position exists to provide technical information and services to external customers such as citizens and private and public organizations in person or over the phone. (Employees in this class spend at least 60% of their time working directly with external customers.) Also provide advanced clerical/administrative support such as developing procedures; responding to wide range of technical questions; reviewing and selecting mail to independently research and answer; preparing complex fiscal and administrative reports; and monitoring budgets and expenditures. Some positions may provide work direction to other employees. This is the third of four levels of customer service classes.

Customer Service: Analyzes requests and provides technical information and services about agency programs and services to external customers over the phone or in person. Analyzes and explains complicated, varied and, at times, controversial issues. Answers and resolution of problems frequently require research and repeated discussions/interviews with the customer. Researches beyond existing procedures for many solutions and answers to questions. May design and recommend changes in procedures to accommodate changes in programs and general guidelines. Advises and trains co-workers on complex problems.

Administrative and Clerical: Administers a functional phase of a major departmental or statewide program to provide support for the overall program by independently processing and responding to requests for information based on substantial knowledge of the program; by independently making decisions either in accordance with established general policy or by setting procedural precedents; by making final clerical review of work products; as well as by typing letters, statements, and other materials from copy or rough draft in final form without review. Completes money transactions, issuing passes or permits, distributing written agency information (Office support tasks will comprise less than 40% of total work time). Develops administrative procedures, responds orally and in writing to a wide range of technical questions and reviews and selects mail to independently research and answer.

Budget Responsibility: Prepares complex fiscal and administrative reports; and, monitors budgets and expenditures.

Lead Work Direction: Prioritizes, schedules, assigns, directs, guides and reports on the work activities of co-workers.

Required Qualifications

Customer service skills.

Knowledge of specialized terminology.

Oral and written communication skills.

Word processing, typing or keyboarding skills.

Interpersonal skills to lead and direct others.

Technical terminology (e.g., legal, scientific or medical terms).

Desired Qualifications

Three years of general office experience.

Telephone etiquette and message taking skills.

Desktop publishing skills

Forms design.

Presentation/Speaking experience

Advanced skill in specialized software programs.

Advanced spelling and grammar skills.

Knowledge of general office equipment.

File management skills.

Physical Requirements

Very Light Work - occasionally lifting and/or carrying such articles as file folders, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.

License Requirements

N/A