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If the error occurs again, please contact [email protected] and describe the issue you are having as best you can. Please include as much of the following information as possible.

  • What is the error message listed above?
  • What browser (e.g. IE11, Firefox, Chrome, Safari) and operating system (e.g. MacOS, Windows 7, Windows 8) are you using?
  • What is the approximate size of the photo you tried to upload?
  • When (date and time) did you try to upload the photo?
  • What are the fields that you filled out?
  • Did you use the Geotag tool?